Frequently Asked Questions
What is The Leinbach 30 Day Money Back Guarantee?
The 30 Day Refund Policy- If you, as a new Leinbach resident of a Leinbach Apartment Community, are not completely satisfied with our management, maintenance, landscape, or the quality of our construction, then all you have to do is tell us in writing within 30 days of your move-in and we will refund your application fee plus your deposit, less any damages, if you move out within 30 days of your written notice to us.
The resident must go to the Leasing Office and complete a Leinbach Money Back Guarantee Notice to Vacate. Any other written notice will not qualify. Written notice must be given within 30 days of move-in and the resident must move-out within 30 days of written notice. The property will refund both the application fee and the security deposit less any damages to the apartment. The resident will be responsible for their rent through the date of move-out. For full details concerning The Leinbach 30 Day Money Back Guarantee, see your Leinbach Apartment Leasing Consultant.
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What is The Leinbach policy regarding pets?
Leinbach properties will accept pets 20lbs & under at full growth, over one year old at most of our properties. We will allow two pets per apartment with separate deposits. You will be required to pay a deposit & non refundable deposit. Please contact your Leinbach Leasing Consultant for more information on
your property’s policy.
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What are the rental qualifications?
1. One year rental or ownership history.
2. One year employment history.
3. Income equal to four times the amount of rent.
4. Credit history must not have collection accounts,charge offs or currently past due accounts.
If you do not meet qualifications 1,2 or 3 you may get a co-signer. Your co-signer has to meet all of our qualifications and their income must be six times the amount of rent. The co-signer may live out of state but we prefer them to be a relative.
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How do I pay my rent online?
It is easy to pay online with our partners at http://www.rentpayment.com. To get started you will need your Resident ID. You can call the office and they will be happy to give you that information. You will also need either your checking information or credit card handy.
You will click on the link above or you can copy and paste the address to your search bar.
Choose Sign Up and choose the property where you live. Follow the prompts to complete your payment.
You will be able to choose from two options.
1. You are able to set up an automatic draft for between the 1st and 3rd of each month.
2. You have the ability to schedule a one time payment. The one time payment option does include a service fee.
Please notify the office if you have difficulties.
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